Returns & Exchanges

At SOLE, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Drop Off Package

  Affix the return label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.

• 4.
  Receive Refund

  After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.